DITAworks allows for better collaboration between writers and management, reduces the time required to complete a hypothetical task, and speeds up delivery. Thanks to the topic-based approach, writers are able to work simultaneously on the same document without interfering with each other.
DITAworks establishes a Single Source for the documentation allowing to create information in topics or versions that can be authored and approved individually, then easily pulled into documents, studies, and other materials, improving the overall efficiency of the process.
With DITAworks you can tag parts of a topic by product, audience, or other characteristics. You can then include, exclude, or otherwise flag that content for reuse or specialized presentation.
Naturally, reducing the amount of documentation and increasing its quality means fewer copies and revisions are printed daily. Not only does this save money on paper, but also helps the environment!
DITAworks Helps To
Focused content and better writing
Topic-based authoring produces better writing. Categorizing content into concept, task, and reference topics ensures that users can perform tasks faster because the information is focused. Delivery tools that handle metadata can enable users to search for information based on their company role, their job responsibilities, and their task goals. What this leads to is an immense increase in both productivity and quality, while also lowering the error rate.
Being an IBM enterprise content management standard, DITA allows to reuse content over and over again seamlessly, essentially eliminating any need to write the same thing more than once. The way this is accomplished in DITAworks is through topics that can be added and deleted to any required end document. These topics are later coordinated via maps, and thus entire documents are constructed from different pieces that can be written once and reused virtually everywhere!
Finished documents can effortlessly be saved in a number of desired formats, eliminating the need to convert them one by one. Each topic can easily be used to construct documents for different target audiences, without having to re-write everything from scratch. Need to publish instructions for users, while you already have most of the same information available for developers? Just remove the topics that delve a little too much into the technical jargon, and voila!
Nico Shishkin Documentation and Support Engineer Global Services at Fontijne Grotnes Group
Our company worked with instinctools to implement DITA for creating our product documentation. Throughout the entire project and after the implementation of a DITA CMS, instinctools provided us with a very professional technical support and excellent customer service. The DITA CMS ’DITAworks’ delivered to us by instinctools is user-friendly and multifunctional. We are very satisfied with our cooperation with instinctools and would recommend instinctools without hesitation
Uwe Funk Manager ITM/PSE - Procurement Systems, Daimler AG
Daimler’s new Global Buying System GLOBUS has an effective web-based help function and user support now. We have chosen *instinctools’ innovative solution and because of it, our needs are satisfied in terms of multilingual content, flexibility and scalability
Ms. Inge Sub Director, QA & Documentation, Fujitsu Enabling Software Technology
With growing documentation requirements, we saw a need for a tool that would help us to manage our Product documentation based on DITA Standard efficiently and comfortably as well as publish the documentation in different formats. With DITAworks, we found the right solution and after careful analysis, the *instinctools team was able to bring the tool in our production environment in a short time.
Mr. Pierce Buckley Head of Operations and Products, Vox Generation Limited
instinctools are simply the best when it comes to Eclipse technology and content management. They supported us in achieving some of our main development targets by delivering high quality results on time and within budget. Their team provided a very cooperative and productive environment and contributed many creative ideas towards the best use of Eclipse technology.
Mr. Ulrich Callmeier Managing Director, acrolinx GmbH
The development team of *instinctools have fulfilled our expectations in terms of delivery schedule, quality and budget conformance. We will gladly place development orders to *instinctools also in the future.
Mr. Mark Myers Development Architect, Production Platform Management and Operations, SAP America
The DITAworks Webtop enables SAP to create and modify DITA maps and content in a visual web-based application. It provides an integrated user-friendly authoring experience that reduces the complexity commonly associated with modelling and authoring structured content.